Welcome to RavyaTech.com (“we”, “our”, “us”).
We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us, such as:
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Name
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Email address
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Phone number
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Business/Company details
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Any information submitted through contact forms, WhatsApp chats, or inquiries
1.2 Automatically Collected Information
When you access our website, we may automatically collect:
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IP address
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Browser type
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Device information
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Pages visited
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Date & time of visits
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Cookies and tracking data
1.3 WhatsApp & Chatbot Interactions
If you contact us via WhatsApp, chatbot, or messaging systems, we may collect:
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Chat history
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Contact number
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Query details
This is used strictly for communication and support.
2. How We Use Your Information
We use collected information for the following purposes:
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To provide and improve our services
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To respond to inquiries and offer customer support
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To send updates, marketing messages, and service-related notifications
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To analyze website performance and user behavior
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To manage billing, authentication, and account setup (if applicable)
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To develop new features and enhancements
We do not sell or rent your personal data.
3. Sharing of Information
We may share your information only in the following cases:
3.1 Service Providers
We may share information with trusted third-party providers who assist with:
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Hosting
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Payment processing
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WhatsApp API integrations
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Cloud services
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Analytics
These providers are obligated to protect your data.
3.2 Legal Requirements
We may disclose your information if required by:
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Law enforcement
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Court orders
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Government regulations
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Improve user experience
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Track website performance
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Provide personalized content
You can disable cookies in your browser, but some website features may not work properly.
5. Data Security
We use appropriate technical and organizational measures to protect your data from unauthorized:
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Access
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Disclosure
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Alteration
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Destruction
However, no internet transmission is 100% secure. We cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to:
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External websites
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Social media platforms
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Third-party tools
We are not responsible for their privacy practices. Please review their policies before interacting.
7. WhatsApp Business & Messaging Policy
By contacting us through WhatsApp or messaging platforms:
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You agree to receive messages related to your inquiries
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You may receive updates, offers, or service reminders
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You may opt out at any time by messaging “STOP”
8. Data Retention
We retain your information only as long as necessary to:
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Provide services
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Comply with legal obligations
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Resolve disputes
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Improve business operations
9. Your Rights
Depending on your location, you may have the right to:
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Access your personal data
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Request corrections
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Request deletion
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Withdraw consent
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Opt-out of marketing communications
To make a request, contact us using the details below.
10. Children’s Privacy
Our services are not directed at individuals under the age of 16.
We do not knowingly collect information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with a revised “Last Updated” date.